If your audio input device is not responding and you’re unable to use Dragon for several months, there may be several reasons for this. Here are a few steps you can take to troubleshoot the issue:
- Check audio input device: Make sure that your audio input device (e.g. microphone) is properly connected to your computer and that it is working correctly. You can test this by trying to record audio using another program, such as Windows Voice Recorder or Audacity.
- Check audio settings in Dragon: Make sure that Dragon is set to use the correct audio input device. In Dragon, go to the “Tools” menu, select “Options,” and then click on the “Audio” tab. From there, you can select the correct audio input device.
- Update audio drivers: Check if your audio drivers are up-to-date. You can do this by going to your computer manufacturer’s website or the website of your audio device manufacturer and downloading the latest drivers for your specific device.
- Restart Dragon: Try restarting Dragon by closing it and then reopening it. This can sometimes fix issues with audio input devices.
- Reinstall Dragon: If none of the above steps work, you may need to reinstall Dragon. Uninstall Dragon from your computer and then download and install the latest version from the Nuance website.
If you’ve tried all of these steps and you’re still experiencing issues with your audio input device, it may be best to contact Nuance technical support for further assistance. They can provide additional troubleshooting steps or help you resolve the issue with your audio input device.