Dragon Medical Software Troubleshooting and Technical Guide

Dragon Medical Software Troubleshooting and Technical Guide.

Welcome to the Dragon video training series presented Dragon healthcare support team video is intended for healthcare providers

who are current users of Dragon Medical video we will discuss some common problems with using

Dragon instantly easy quick solutions to fix these problems yourself without having to call for help dragging me

fantastic and time-saving tool when it is working the way that you expect it to stick with it and try these simple solutions

and hopefully you will be able to see the benefits that it can provide to you.

This video we will discuss tips developed from the most common support questions we have received we will

show you how the order that you do things can actually cause error messages you some tips on

using the microphone discuss important things to remember when using commands and give you some general

dictation hints problems with Dragon involve inexplicable error messages or lack of recognition when dictating

these problems are often caused by the same issue order is very important in Dragon so if you are

encountering bizarre error messages trying this solution to see if it helps first one you microphone it was plugged

into any USB port on your laptop or tablet to start Dragon using the green flame icon on your desktop and

finally step three start the program. You’re dictating in this case I’m opening AHR when you are using

Dragon reverse this order. So first I will log out of and close AHR then using either a menu option or a voice command

I will close Dragon. Finally, I will unplug my microphone. It is important that you don’t unplug your microphone until

you have completed the steps. This will keep you from receiving many error messages and text talk about some tips for

using your microphone to the microphone provided the Dragon healthcare support team.

Therefore, it is the only microphone that we will support. Next I’ll show you a few tips that may help you to

make sure that this microphone works as it should for you microphone is not performing as it should be

recalibrated using the audio insert to access the audio lizard select Accuracy Center from the tools menu of the

DragonBar. You will need to select the check your audio settings option, then you may run for the audio lizard by following

the prompts to recalibrate your microphone. Remember you will be prompted to run the audio lizard the first time that you use

a combination of the user ID microphone and computer. However, once it is completed once for a specific combination.

It never has to be done again for that combination thing to remember with your microphone is the half second rule

should you press the record button on your microphone for half a second before beginning to dictate thereto easy ways

to tell if your microphone is on. One is to look for the light on the microphone itself to turn on, the other easy way to tell

if the microphone is on is to look for the microphone icon on the DragonBar to stand up and turn green.

If you don’t wait for the microphone to turn on before you begin dictating the system will often not correctly

identify the first word or two that you speak if you sure that you’re waiting for the microphone to turn on another

tip is to check your microphone placement, it is helpful if you are able to keep the microphone approximately the

same position every time you use it the microphone should be kept approximately 3 to 5 inches away from your mouth.

It is also beneficial if you keep the microphone slightly off to the side of your mouth. This helps to avoid additional words

that the system may hear when it hears breath sounds. Be sure that you’re speaking directly into the microphone portion

of the PowerMic to and not the speaker. One other thing about the microphone. There is a trigger button on the back of the

PowerMic to do that serves as a left mouse button. If you choose to use the mouse included on the microphone.

We carefully are not pushing that way you’re talking. Thank you because your insertion point to move to parts of your

document when you don’t want it to be having problems using commands within the Dragon section of this video may help you.

Dragon commands can be very helpful when they are used correctly. However, if you don’t remember a few simple tips

living out work as planned. Recognizes commands by listening for a short pause before and after you set.

If I were to say the pain was in the patient’s left arm. Scratch that the system recognizes is a command because

I caused both before and after I said it. However, if I were to say the patient had an itch and I told him to scratch that.

The system recognizes scratch that, as part of the text. I’m dictating and not as a command because I did not cause the before or after I said it.

So if you are intending to speak a command. Make sure that you do not read it together with other commands or dictation

because both before and after you sent a command and then continue on with your dictation common problem with dictation

is remembering the correct verbiage for commands so use a quick refresher of some of the common commands that you can

choose to use with Dragon alertly selected by saying the command select followed by the word or phrase you wish to select

select recommended what selected a word or phrase can be replaced by simply saying the new word or phrase I made the

following recommendations to the patient to cursor to a specific location, use the insert before or insert after command insert before physical.

There are multiple ways you can delete text: use the delete last word or delete next word commands to delete the words immediately

surrounding the current placement of the cursor and delete last two words, if you say command that you don’t mean to do.

You can use the command undo that to undo the last action undo that this scratch that command however is used when

you say a word or phrase that you did not mean to say it will delete the last utterance of words that use the discussion and summary

scratch that capitalizing words may actually be easier using Dragon commands that is using a keyboard.

You can use the THAT that and That’s commands without having to delete any text first select family medicine

That if you need to correct a word that the system understands use the corrections menu.

It appears automatically when you select text if the corrections menu does not appear.

Select the word then say correct that binds the word or phrase that you meant to say, then say choose, by the appropriate number is.

This is trouble understanding how you say a specific word or phrase the word by first selecting the word and then saying train that.

Be sure to train it twice so that the system is sure to understand your pronunciation of the word or phrase needed to spell

something that the system can find in its dictionary. Select the incorrect word that it typed instead and then say spell that in

the window that appears, you can either type or speak the spelling of the word and then click okay. Here are some basic hints to

remember the layer dictating Dragon Medical. Remembering these hints may make the system work better for you time to use your

mouse and keyboard to move throughout your document, or to add punctuation or words to your document.

However, say a word or phrase in the system type something different than what you said, it is very important that you correct that with voice commands.

This ensures that the system remembers your correction and gets it right the next time you say that word or phrase when

you log into Dragon login using your link Google ID no password protected health information is stored on the servers so no password is necessary.

Don’t forget to dictate purines, semicolons, colons, and any other punctuation that you wish to include in your dictation although the system does

have the ability to automatically insert punctuation. It does not work well and therefore should not be used.

Nuance is working to improve this feature in future upgrades to Dragon however dictate acronyms, units of measure blood pressures,

dosages and other common medical abbreviations. As you normally speak them, the system knows how to correctly format them.

So for example if you dictate a blood pressure as 120/80 the system will know exactly how to format it as numbers rather than his words.

This also works for things like the abbreviation BID which prints out as twice a day, or D, which formats correctly following a person’s

name speaking quickly when dictating is not an issue for Dragon. However, it is important to enunciate each word and not run your

words together when you’re doing this if words are slurred together. Dragon will not be able to distinguish between the

words and you will likely have accuracy issues. Try to speak in natural phrases of 6 to 8 words when dictating rather than using individual words.

Sometimes the system has difficulty understanding single words particularly when they are short words like he gets.

Or they clean those words into a phrase that will often make it easier for the system to understand them.

You will get the best accuracy from Dragon when you speak at a normal conversational speaking pace and tone of voice as most

people do not slather words together or add excessive causes. Women speak at a normal pace.

This video was brought to you by price learning at UK healthcare.

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