The issue you described may be related to the power settings of the computer or the display settings of the monitor, rather than the Dragon program itself. Here are a few things you could try to resolve the issue:
- Check power settings: The issue could be related to the power settings of the computer, which may be configured to put the monitor to sleep after a certain amount of time. You could check the power settings in the Control Panel (or System Preferences on a Mac) to ensure that the computer is not set to put the monitor to sleep too quickly.
- Adjust display settings: The issue could also be related to the display settings of the monitor. You could check the monitor’s settings to ensure that it is not set to automatically turn off or go into sleep mode after a certain amount of time. You could also try adjusting the display settings on the computer to see if that resolves the issue.
- Update graphics card driver: If the issue persists, it could be related to the graphics card driver. You could try updating the graphics card driver to see if that resolves the issue.
- Contact technical support: If none of the above solutions resolve the issue, you may want to contact the technical support team for the computer or the monitor to see if they can provide additional assistance.
It’s worth noting that Dragon Medical software is designed to work with a variety of computer and display configurations, and it should not cause the monitor to fail or go into sleep mode. If the issue persists, it may be related to an underlying hardware or software issue that requires further investigation.